Popular Shampoo May Be Causing Hair Loss

Over the past several years, a lot of people have been using the WEN line of hair care products and it seems that now a lot of those people are suffering from hair loss and scalp irritation. According to a report in the Medical Daily, over 200 women have filed a class action lawsuit against the popular WEN all-natural hair products, claiming the sulfate-free shampoo and conditioners made their hair fall out. The lawsuit provides online reviews showing that user complaints date back to 2012.

According to a report from Buzzfeed, here's what a company spokesperson said about their product and the class action lawsuit:

We take great pride in the quality of our products and believe every product meets our high standards. We want all of our customers to have positive experiences with our products, and we encourage any customer with any questions to contact us.

With well over 10 million WEN products shipped since 2008, our customers’ overwhelmingly positive response to Wen is a testament to the benefits it can deliver for its users. These benefits are reflected in consistently high rankings from independent consumer product sites as well.

Importantly, there is no scientific evidence whatsoever to support any claim that our hair care products caused anyone to lose their hair. There are many reasons why individuals may lose their hair, all unrelated to WEN hair care products. We intend to vigorously contest the allegations made against our products.

According to NBC News, the lawsuit, filed by the law firm of Christiansen Davis, alleges that the Wen products contain "active ingredients (that) act as a depilatory and caustic agent, either by causing a chemical reaction that damages the hair strand and/or follicle." Amy E. Davis, a partner with the Christiansen Davis law firm, said in an email Tuesday that "the parties are attempting to settle their differences and we have agreed to refrain from any extrajudicial statements in the meantime." She declined further comment.

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